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Home  Server Management Included Monthly Services 24/7 Security Monitoring We monitor your server 24/7 to ensure that your server is secure and working properly. The internet operates around the clock and so do we! 24/7 support via Trouble Ticket We have staff here around the clock to support you and assist you with your server. Should you need anything to make your business run smoother we will be here available to do our best to provide it. Up to 10 hours of Systems Administration work per month per server You get 10 hours of dedicated time per month for our experts to manage your server and assist you with any issues you may be having. (Please note 5 hours are allocated automatically to security and service monitoring. So 5 hours are available for ticket support.) Consultation via Trouble Ticket regarding future hardware/software purchasesNeed a second opinion? Not sure which provider/server to go for? We are here to help you every step of the way. 3rd Party Software Installation If you have a new application for your server and would like it installing thats not a problem, you have 5 hours of time per month dedicated to assisting you with this installation and any issues you may have with the software. Log Monitoring for unusual activity Your logs are a vital part of telling how your server is performing, they also sound the alarm on any attacker which is why we monitor these 24/7. Manipulation of Firewall Rules based on Log activity Having logs of the attackers isn't a lot of help if action isn't taken to crack down on the hackers trying to get into your server so our staff monitors your server and constantly adjust your firewall to keep out intruders. Security Updates as released by OS and/or Control Panel Your software is your server, if your server is not up to date with the latest security patches and server upgrades then it is very likely to be vulnerable to a attack. At EZSM we test upgrades thoroughly as soon as your OS/Control panel vendor releases them and as soon as we are satisfied they are stable for production use they are applied to your server. Consultation with a security expert on matters requiring customer action We have staff to talk to if you have any security concerns or questions, this can be anything at all you have the slightest worry about, we're here to help. We'll notify you immediately if there is something happening on your server, advising you what action we have taken and you can discuss your options with one of our security professionals |
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Easy Server Management, Inc. 1717 Park Street, Naperville, IL 60563 1-630-723-5512